HomeAgain® Lost Pet Recovery Service


HomeAgain® is an advanced lost pet recovery service dedicated to the safety and well-being of your pet. Our system begins when a microchip with a unique ID number is injected between the shoulder blades of your pet, which can be done by a veterinarian if your pet is not already microchipped. Once your pet is microchipped, the next step is to enroll your pet's microchip ID, description, and photo, along with your contact information, in the HomeAgain National Pet Recovery Database, which is critical to reuniting you immediately with your lost pet once he is found.

Once enrolled, for the first year, your pet is entitled to all the additional benefits of the HomeAgain annual membership, including:

  • 24/7 access to our Lost Pet Specialists
  • Rapid Lost Pet Alerts and Lost Pet Posters
  • 24/7 access to the Pet Medical Emergency Hotline
  • and more!

HomeAgain provides lifetime registration of your pet’s microchip ID number in the HomeAgain Pet Recovery Database. Pet owners can access the HomeAgain Pet Recovery Database to update their contact and pet information at any time, both online and by phone.

Contact Us

By phone: call 1-888-HOMEAGAIN (1-888-466-3242). Our trained Lost Pet Specialists and Customer Service Representatives are on call all day, every day.

By email: customerservice@homeagain.com

Via the internet: HomeAgain

To report an adverse reaction or product-related problem, please call 1-888-HomeAgain (1-888-466-3242).

Choose option 4, then option 2 to speak with a Technical Services Representative.
Normal business hours are 8:00 am to 7:00 pm CST.

*Please note that HomeAgain is not a pet ownership database.

Product Label(s) and MSDS