Communication Choreography: 4 Moves to Keep You and Your Clients Dancing with Joy

About This Webinar

In veterinary medicine, communication is an art form that can transform a simple interaction into a meaningful connection. Picture each conversation with a pet owner as a dance, where adapting your moves to match their style is key to a successful partnership.
In this discussion, we will explore four essential communication skills: Empathy, Open- ended Questions, Reflective Statements, and Non-Verbals. Through engaging scenarios and the Spectrum of Care framework, you’ll learn how to strengthen relationships with pet owners and increase their likelihood of following your recommendations. Join us to discover the joy of effective communication—an essential dance that not only elevates your practice and the care you provide, but also enriches your career experience.