HomeAgain, an all-inclusive pet recovery and protection service, is dedicated to the safety and well-being of your pet. To take advantage of our service, your pet will need a microchip, which provides a permanent form of identification. The HomeAgain microchip comes with lifetime registration in the HomeAgain National Pet Recovery Database, as well as one year of HomeAgain membership. Benefits are renewable on an annual basis. Your pet does not need to have a HomeAgain microchip to be enrolled in the National Pet Recovery Database.

HomeAgain is an advanced lost pet recovery service dedicated to the safety and well-being of your pet. Our system begins when a microchip with a unique ID number is injected between the shoulder blades of your pet, which can be done by a veterinarian if your pet is not already microchipped. Once your pet is microchipped, the next step is to enroll your pet’s microchip ID, description, and photo, along with your contact information, in the HomeAgain National Pet Recovery Database, which is critical to reuniting you immediately with your lost pet once he is found.

Once enrolled, for the first year, your pet is entitled to all the additional benefits of the HomeAgain annual membership, including:


  • 24/7 access to our Lost Pet Specialists
  • Rapid Lost Pet Alerts
  • Lost Pet Posters
  • 24/7/365 access to the pet Emergency Medical Hotline, staffed by ASPCA veterinarians

HomeAgain provides lifetime registration of your pet’s microchip ID number in the HomeAgain Pet Recovery Database. Pet owners can access the HomeAgain Pet Recovery Database to update their contact and pet information at any time, both online at any time at www.homeagain.com and by phone.

Contact Us

By phone: call 1-888-HOMEAGAIN (1-888-466-3242). Our trained Lost Pet Specialists and Customer Service Representatives are on call all day, every day.

By email: customerservice@homeagain.com

To report an adverse reaction or product-related problem, please call 1-888-HomeAgain (1-888-466-3242).
Choose option 4, then option 2 to speak with a Technical Services Representative.

Normal business hours are 8:00 am to 7:00 pm CST.

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For additional information, visit www.homeagain.com