FAQs: BANAMINE® TRANSDERMAL (flunixin transdermal solution)
Discover answers to your questions about our flunixin transdermal solution, Banamine® Transdermal.
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Transparency Builds Trust with Consumers
Customers, consumers and investors demand transparency from the food value chain on food safety and ingredients, as well as animal welfare, labor/business practices and environmental impact. Merck Animal Health is sponsoring the Center Food Integrity’s Transparency Summit, and CEO Charlie Arnot shares how transparency is the currency of trust.
I created an order then changed my account and it removed all the products in my cart. Why?
As some products may be restricted by license to specific accounts, when you change your account after adding products to your cart, we must clear the cart for license safety and regulations policy. If you make a mistake when selecting your account, check and correct it before you add products. If you change a delivery […]
An address is wrong. Can I change my account details?
Any address change must be verified. Please contact Customer Care to confirm any address change that you need.
What is a hold on a debit card?
A hold on a debit card is when a vendor puts a temporary freeze on a customer’s funds for the amount of the transaction. This is done to ensure that the customer has enough funds to cover the transaction. The hold is typically released once the transaction is complete.
How are payments processed?
Payments can be processed through various methods like cash, direct bank transfer, debit card, credit card, virtual wallets, or other such methods.
How do I get a copy of an invoice?
1. Go to My Account, click on Dashboard 2. Select Invoices and Payments 3. Click on Pay My Bills 4. Click on the hyperlink invoice number 5. Click on Attachments 6. Click on the PDF invoice icon
How do I pay an invoice?
1. Go to My Account, click on Dashboard 2. Click on Invoices and Payments 3. Click on Pay My Bills 4. Select the invoice(s) you want to pay with a credit card 5. Click Next – bottom right corner of the page 6. Select the credit card you want to use. If you need to […]
For accounts on direct debit, how can an authorized admin see invoices?
1. Go to My Account, click on Dashboard 2. Click on Invoices and Payments 3. Click on Display My Account Statement 4. Choose your status 5. Choose your date range 6. Click on Go